A few weeks ago, a friend of mine
directed me to an internet link that featured an article written in the
Economist Magazine, entitled The Art of Conversation: Chattering Classes.
The article, written in 2006, touches
on the subject of conversation, which has gnawed at my mind considerably for a
while now. It gave me the framework, so to speak, to develop my thoughts on the
matter.
Is conversation an art? There are
many definitions of the word art. In the context of conversation, art is, to
me, an activity carried out by people with an aesthetic or communicative
purpose. Art expresses an idea and/or emotion. I doubt that many people,
especially the ones I have had the fortune to interact with over the years,
consider conversation as possessing any aesthetic quality; other than, possibly,
for romantic and seduction purposes. It seems to me they
regard conversation primarily as a means by which their needs are aired and
acted upon; never mind that it involves mutual reciprocity. Mutual interchange.
Interestingly, the aforementioned
article pays tribute to the Roman philosopher, politician and lawyer Marcus Cicero,
for outlining the rules that guide the conduct of conversation. That such a
tribute is accorded Cicero was a revelation to me, for, my introduction to the
philosopher was in a political theory class. What had struck me then, was that
Cicero had a philosophy that was based on the principle that the status of the
world’s success is dependant on how people act in order to make the world a better
place. At the time I did not realize
that this philosophy was tied up with a book he wrote in 44BC entitled “On
Duties” (incidentally 44BC was the year Cicero was assassinated, so much for
people acting to make the world a better place.) In “On Duties” Cicero laid
down rules for ordinary conversation as follows:
Speak clearly
Many are the times, I have become
irritated when I do not get a response to a comment I have made, only for close acquaintances
or family to tell me I often mumble.
Paradoxically, I am a motivational speaker and the response to my talks
is, by and large, overwhelmingly positive. Could it be those closest to me chose
not to hear me?
Speak easily but not too much,
especially when others want their turn
Is this not a crime many are
guilty of? It becomes obvious at some point that those we engage with in conversation, would
also appreciate a turn to voice their thoughts, however, we chose to be
oblivious to this fact and instead rumble on and on thus denying them their
turn.
Do not interrupt, be courteous
You talk, but alas, you cannot
complete your sentence, the person with whom you speak decides to
interject. Courtesy has no place in
their lives; they will interrupt because they believe there is an urgency for their
own opinion to be voiced. After all, is said opinion not more valuable than
yours, they reason?
Deal seriously with serious matters
and gracefully with lighter ones
How often does one bring a grave concern
to the table only for the other party to treat the issue impolitely? It is frustrating. The reverse being when
lighter matters are raised, grace flies out the window together with a sense of
humour.
Never criticize others behind
their backs
Sadly, I am guilty of this. Cicero gives me food for thought. If I feel
ever so sanctimonious engaging in this kind of conversation, which certainly is
not aesthetic, surely, should I not have the courage to voice such criticism to
a person’s face? That way, we will both be engaged in growth.
Do not talk about yourself
Why is it that people find it
imperative that the topic of conversation should revolve solely around them?
Above all never lose your temper
Yes, Cicero I am guilty there
too! In my defence, I am a works in
progress. It is getting better.
According to the article,
centuries after Cicero laid down rules to conversation; the American teacher of
Public Speaking, Dale Carnegie, added four rules to the Cicero's as follows:
Remember a person’s name
How annoying is it for someone to
continually ask you in conversation “what was your name again”. What is
interesting about this, is that, when someone wants something from you, they
will never forget your name. Is this not just rudeness with a generous portion of self-absorption thrown in for good
measure?
Be a good listener
There are times when one can
plainly see the person they are talking with has their brain engaged in
something other than what is being communicated to them. It kills conversation and indeed the
communication process.
Over the course of the last five
years or so, I, together with others no doubt, have increasingly felt that modern technology, specifically the
mobile phone and internet, act as a distraction that play a key role in the killing
of the art of conversation. If you take a moment to observe people out on a
date today, be it friends, a courting couple, husband and wife, parents and
children; one, both or all members of the interacting alliance will be glued
to their mobile phones or a laptop. However, thanks to the Economist I learnt that
way back with the introduction of the radio and television, it was thought then,
that they too would kill the art of conversation. They did not.
Rather, the Economist article
notes that “conversation has survived worse challenges and it will doubtless
survive more.” It argues that evidence
that conversation thrives still, will be found if one were to go into any smart
New York restaurant, where the noise level will be deafening. I have to agree, because even in my part of
my woods, if one goes into any social gathering the noise levels are, indeed, at
deafening decibels. So, maybe there is truth in the observation that modern
technology will not ultimately kill the art of conversation.
The Economist article aptly concludes
by borrowing from Carnegie who observed “making friends and influencing people,
amount in the end to much the same thing, both of them require charm, courtesy
and the desire to understand the ideas and opinions of others”.
So that, whatever the strategic objective, those can never be bad tactics, can they?
Therein lays the art.